Shipping policy

πŸ“¦ Shipping Policy

Thank you for shopping at JanSassy Beauty! We aim to deliver your orders quickly and safely. Please review our shipping guidelines below:

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

Delivery Timeframes

  • Metro Manila: 2–4 business days

  • Luzon (outside Metro Manila): 3–7 business days

  • Visayas & Mindanao: 5–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather, or unforeseen events.

Shipping Rates

  • Rates are calculated at checkout based on your delivery address and chosen courier.

  • Free shipping may be offered during promos or when order meets minimum spend requirements (announced on store banners or product pages).

Couriers

We ship via trusted couriers in the Philippines such as LBC, J&T Express, Ninja Van, or Shopee Xpress. Tracking details will be provided once your order has been shipped.

Incorrect or Incomplete Addresses

Please double-check your shipping information before placing your order. We cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Tracking Orders

Once shipped, you will receive an email or SMS with your tracking number so you can monitor your parcel’s status online.

Delays

We are not responsible for shipping delays caused by courier service disruptions, natural calamities, or other events beyond our control, but we will assist you in coordinating with the courier whenever possible.